Parents Take Steps To Resolve Conflict

It's hard to hear from another parent that your child has hurt their child's feelings. Your first instinct is to defend your child's behavior and think that it's their child's issue. However, if you want to truly help your child learn pro social behavior, then think about these steps:
(1) Listen to what the other parent has to say about your child's actions or behavior.
(2) Thank the parent for contacting you and let them know that you will talk with your child and contact
      them the very next day.
(3) Ask your child to explain his/her behavior.
(4) Make a plan with your child to alter their behavior around the other child as to not hurt their feelings.
(5) Call the parent when you said you would and let them know the steps you have taken to
     help their child feel better.
(6) FOLLOW-UP with your child.
(7) FOLLOW-UP with the parent to ask if their child is feeling better.
These simple steps will help your child's social and emotional behavior at school and beyond, as well as help your relationships with the parents of other children.